Category Experience Design

Education personalisation

Note: I’m unable to share original designs for this project due to client confidentiality. Situation A national higher education admissions platform provider’s ambition is to leverage data and AI to help students decide on a course they will study. Legacy…

A B2B Provider Portal

Note: I’m unable to share original designs for this project due to client confidentiality. Situation A global healthcare client had the requirement to design and launch a rebate portal quickly. The portal’s functionality was simple: providers upload sales data each…

Future of service experience

Situation Deloitte launched an ambitious new campaign in collaboration with Salesforce to reimagine the future of customer service, supported by agentic AI. The centrepiece of the campaign was an immersive 360 experience, as well as a stand at Salesforce World…