I’m at my best at the intersection of deep design theory and multi-disciplinary practice. This means that I don’t necessary seek consensus, I create spaces where multiple ways of being can coexist and diverse voices heard. This participatory approach empowers stakeholders to understand complex problems and co-create solutions together. I collaborate, co-create, facilitate innovation, and strive in ambiguity.
My toolkit is as diverse as the problems I solve. I am a researcher, storyteller, and creator. Whether running complex mixed-method research programmes to uncover behavioural insight, planning a systems thinking workshop to challenge stakeholder assumptions, standing up design teams, or tinkering in Figma, I use whichever tool is best suited for the problem at hand.
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Education personalisation
Note: I’m unable to share original designs for this project due to client confidentiality. Situation…
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A B2B Provider Portal
Note: I’m unable to share original designs for this project due to client confidentiality. Situation…
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Future of service experience
Situation Deloitte launched an ambitious new campaign in collaboration with Salesforce to reimagine the future…
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A discovery in healthcare
We worked with the UK Health Security Agency to identify opportunities to improve the Measles…
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Marine Licensing Discovery
Situation A government department’s ambition was to transform its marine licensing service. The complexity of…
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Central Government Alpha
Situation The client was amidst a complex digital transformation programme. The ambition was to digitise…