Situation The client was amidst a complex digital transformation programme. The ambition was to digitise and modernise by automating manual processes, creating robust data processing capabilities, and re-designing their end-to-end service. My responsibilities included supporting the client’s head of research…
I led design of an energy switching product. We conducted a comprehensive discovery to understand user needs, facilitated brainstorming workshop, designed the interface, and supervised build. The resulting product had an average SUS of 83 and accommodated 200 switches per…
I worked with Positive Action in Housing (PAIH), a non-profit from Glasgow that works with migrants and helps them find accommodation, on a small print run of a flyer to promote a series of workshops aimed at young Roma migrants.…
We worked with Nurses Christian Fellowship International to design several issues of a magazine. We were given final copy in Word format, the editorial team reviewed the content and passed the file to me, the designer. I worked on the…
Vendor Solitaire (commissioned by Insights Meta) is a card game designed to scope out market research in a gamified manner. Humorous cards full of popular media references are played in turn until a player reaches a certain point limit. The…
We produced a print run of the conference programme from initial scoping to layout and print.
We worked with Alzheimer’s Scotland to produce 5,000 run of 2 magazine issues. We worked with the client from the initial scoping to planning and layout, and finally worked with a local print shop to print and deliver the magazine…
Situation Respectme, Scotland’s anti-bullying charity approached us to update their website, which was last re-designed in 2013 and looked outdated. Task The ask was to re-design the website and help the client migrate to the new system. The approach must…