We worked with the UK Health Security Agency to identify opportunities to improve the Measles Surveillance Pathway. Navigating internal politics and ethical considerations, I led a team to plan and conduct a Discovery. We identified £800k in estimated efficiency savings…
Situation A government department’s ambition was to transform its marine licensing service. The complexity of the process, ministerial oversight, and several failed attempts in previous years made this a challenging environment that required careful stakeholder management and ambiguity around recruitment.…
Situation The client was amidst a complex digital transformation programme. The ambition was to digitise and modernise by automating manual processes, creating robust data processing capabilities, and re-designing their end-to-end service. My responsibilities included supporting the client’s head of research…